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Complaint Redressal
Step 1 :
Write to : clientfeedback.abibl@adityabirla.com
 
Step 2 :
In case your concerns remain unaddressed you may escalate the matter to our Compliance Officer at the address mentioned below :

Compliance Officer
Aditya Birla Insurance Brokers Limited
One Indiabulls Centre, Tower 1, 14th Floor,
Jupiter Mill Compound, 841, S. B. Marg,
Elphinstone Road, Mumbai – 400 013.

In case of no revert for any further clarification, if any, from your side within 2 weeks from the date of such resolution, the company shall treat the complaint as closed at its end.
 
Step 3 :
If you are still dissatisfied with the decision/resolution to the complaint provided by our Compliance officer, you may approach our Principal Officer at the address mentioned below:

Principal Officer
Aditya Birla Insurance Brokers Limited
One Indiabulls Centre, Tower 1,
14th Floor, Jupiter Mill Compound,
841, S. B. Marg, Elphinstone Road,
Mumbai – 400 013.
 
Toll free (Within India):1-800-270-7000